Shipping & Exchanges
HOLIDAY SHOPPING UPDATES:
Dec 16 at Midnight is the deadline for COVE orders before the holidays. (The online store will be open, but orders will not be available for pickup until January 2021.)
Dec 18 - January 4, 2021 Marauders Cove Store is closed. Volunteer Elves are done for the season and resting for the new year!
PICK UP - Order pick-up will be arranged at the Front Desk of Business office. Once your order is fulfilled, you will receive a e-mail notification and directions for pick up.
SHIPPING - If you wish us to ship your items to you, please select shipping option when you check out and we will ship once your order is fulfilled. We charge a flat $15.05 for shipping. If you have a larger order that requires extra shipping, we will contact you regarding additional charges.
RETURNS/EXCHANGES - We will do our best to help you with returns/exchanges during this unusual time. Please e-mail firstname.lastname@example.org with your exchange or return requests and we will be happy to help you. Please note all returns will be kept off the floor for at least 5 days before being returned to our inventory for the safety of our customers during this time.